Credit Controller

Overview and what we offer

• Mon - Friday 37.5hrs
• Location - Derby
• Refer a friend for £1000 bonus which is unlimited!
• Generous holiday entitlement
• Day off for your birthday
• Staff Awards
• Hotel and airline discounts
• Employee Assistance Programme
• OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
• Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
• At Clarity we not only listen, we adapt and we deliver

Who we are and what we do

We're a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge-technology and exceptional customer service.

Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.

Our people  Are the heartbeat of our business and we invest heavily in training and development through our dedicated training academy and personal career development growth programmes.

Our values We’re open about our values, we live and breathe them in everything we do.

They're the north star that guides us, sets out how we want to see the world and how we want to be seen by it. Simply put, they are: We listen. We adapt. We deliver.

Explore your next career If you’re a high performer with a passion for travel, meetings or events, and you possess outstanding customer service skills then we want to hear from you!

 Clarity Business Travel company and a top 10 UK-based Travel Management Company which is part of The Portman Travel Group click here to view our LinkedIn Careers Page and includes Brighter Event, Elegant Resorts, If Only and Destination Sports Group

Your new role
As a Credit Controller, you will be an integral part of our finance team, responsible for managing and maintaining a healthy cash flow by effectively overseeing the credit aspects of our accounts. Your main duties will involve monitoring customer accounts, assessing creditworthiness, and ensuring timely payment of outstanding invoices. You will communicate with clients to address payment issues, negotiate repayment plans, and resolve discrepancies. Attention to detail and strong analytical skills will be crucial as you reconcile accounts and identify potential risks. This role is well-suited for an individual who is adept at maintaining positive relationships with clients while also enforcing credit policies. Join us in contributing to the financial stability of our company through diligent credit control practices.

Responsibilities

• To produce client /supplier Aged Debtor report on a weekly basis.
•  To issue client / supplier statements.
•  Issue consolidated invoices and reports for assigned clients/ supplier, as and when required
• To proactively chase all outstanding invoices and claims assigned to your individual Age Debtor report.
• Ensure individual client/ supplier call logs are maintained at all times.
• Meet individual collection targets.
•  Query and chase client/ supplier queries.
•  Ensure Credit Control Guidelines are adhered to at all times, when carrying out your duties.
• Notify the relevant departments of client/supplier queries highlighted during the collection process.
• To immediately notify your Team Manager of any queries internally/ externally, that may prevent cash target achievement.
•  To immediately notify your Team Manager of any potential bad debt risks.
• To attend internal and external training courses as and when required
• Ensure completion of annual on-line mandatory training on data protection, information security and financial crime. Develop understanding of cyber risk and threat by reading and engaging in communications and awareness training from the business.
• Responsible for understanding and upholding the information security

Essential

• Current experience as a Credit Controller min 2 years 
• Demonstrate excellent Communication and People skills
• Team meeting / presentations
• Performance Management
• Demonstrate the ability to work under pressure and to tight deadlines
• Numerate and logical with a strong attention to detail
• Knowledge of Microsoft Office applications including; Word, Outlook and Excel demonstrating Intermediate to Advanced Excel skills