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Card Payment Consultant

  • Hybrid
    • Derby, England

Job description

Overview and what we offer

  • Mon - Friday 37.5hrs
  • Location -  Derby 
  • Refer a friend for £1000 bonus which is unlimited!
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme
  • OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
  • Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
  • At Clarity we not only listen, we adapt and we deliver


Who we are and what we do

We're a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge-technology and exceptional customer service.

Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.

Our people Are the heartbeat of our business and we invest heavily in training and development through our dedicated training academy and personal career development growth programmes


Clarity Business Travel company and a top 10 UK-based Travel Management Company which is part of The Portman Travel Group click here to view our LinkedIn Careers Page and includes Brighter Event, Elegant Resorts, If Only and Destination Sports Group


Department Information
The Billback card team deal with supplier queries, ensuring that charges have been correctly invoiced for bookings that have been made to ensure that customers are billed correctly.


Accountabilities
Checking and processing supplier invoices, ensuring VAT compliance and adherence to customer policies
Supporting the improvement of operating procedures and systems, and being adaptable to change
Tasks include but are not limited to:
Invoice checking and processing
Preparing and validating payment data
Billing clients
Allocating adjustments
Hotel/Client/Daily reconciliations
Obtaining supplier bank details
Invoice query logging and resolution
Answering telephone queries
Sorting post and scanning invoices
Monitoring and actioning emails
Paying off credit card within financials
Posting sales ledger invoices
Allocating credit card transactions
Sending mail merges to hotels chasing for invoices
Raising sales ledger invoices (charge card)
Requesting pre-payments and deposits


Job requirements

Excellent customer service skills
Excellent communication skills and telephone manner
Attention to detail and accuracy
Ability to plan and prioritise own work in order to achieve deadlines
Computer literate with good data input skills
Knowledge of a financial accounting package

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